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TERMS AND CONDITIONS OF USE & SALE

Please read these terms and conditions carefully before ordering any Products from our website.

This website is operated by Haryali London. Throughout the site, the terms “we”, “us” and “our” refer to Haryali London. Haryali London offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

HOW THE CONTRACT FOR THE GOODS IS FORMED BETWEEN YOU AND US

By placing an order through the Website you agree that: (1) You are legally capable of entering into binding contracts and (2) You are at least 18 years of age.

A legally binding contract will be formed between us when you have confirmed to us that you wish to proceed with the purchase of one or more Products, and we have confirmed to you that we will sell the Product(s) to you and we have received payment of the price and any additional monies. When your order has been completed you will receive confirmation of the Product(s) ordered, the price paid, the estimated delivery date and your allocated order number. If you wish to amend any part of your order once it has been accepted and payment has been made then you will need to contact us at your earliest convenience.

We may decline to sell any product to you for any reason. We are not obliged to tell you the reason for our decision.

ACCESS

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

LICENCE FOR WEBSITE ACCESS

Haryali London grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Haryali London. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Haryali London’s express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Website without the express written consent of Haryali London. You may not use any meta tags or any other 'hidden text' utilising Haryali London without the express written consent of Haryali London. Any unauthorised use terminates the permission or license granted by Haryali London.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to any page within the website as long as the link does not portray Haryali London or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Haryali London’s logo or other proprietary graphic or trademark as part of the link without Haryali London’s express written consent.

Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretex t, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

YOUR CONDUCT

You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way. You must not use the Website for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

PAYMENT

The Website accepts payment for Products in pounds (£) sterling.

Payment is processed for orders via the Seller Deck Payments secure gateway which accepts payment for Products by: Maestro, MasterCard, Visa, Visa Debit, and American Express. We also accept payment using PayPal.

Please note that if the security department suspects fraud, we have the right to cancel the transaction for security reasons. In most cases, you will be notified of authorisation or fraud issues, if they occur, before you complete the check-out process.

DELIVERY

See Delivery Information

CUSTOMS

When ordering goods from Haryali London for delivery outside the European Union the recipient may be subject to import duties and taxes. Any charges for duty, taxes and customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Haryali London, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received.

Your privacy is important to us and we know that you care about how information about your order is used and shared. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

RETURNS & CANCELLATION POLICY

If you are not satisfied with your purchase and would like to return or exchange any of your order, please contact us at info@haryalilondon.com or telephone us on +44 (0)20 8500 9623 (open 9.00am - 5.00pm, Monday to Friday).

All goods purchased online can be returned or exchanged within 30 days of purchase, provided that the items are un-opened and in their original packaging. When returning your goods, please enclose your original dispatch note/receipt, or add a cover note with your contact details and order number.

Celebrate the festive season with our extended return policy!
To celebrate this Christmas and New year, we would like to give our amazing customers an opportunity to shop with a peace of mind!
For a limited time only, we are reviewing our return policy and extending it to '90 days'! (*Items must be unused and in original packing).
We at Haryali London are making every effort to make sure we can bring ease and comfort to our customers during this pandemic.
There has never been a better time to shop!

All returns are made at customers' own cost and risk. Haryali London will refund the postal cost of your returns only if the items are faulty or damaged. We recommend that customers send returns via Recorded Delivery, as Haryali London will not assume responsibility for items lost in transit. Provided goods are returned in their original condition, a full refund will be made within 30 days from receipt of goods to Haryali London.

We will happily replace, repair (where possible), or issue credit for, any goods which are defective owing to a Haryali London’s error, e.g. product damaged, faulty texture or fragrance, wrong product shipped, faulty device/container product. We will refund the cost of standard return delivery and send you a replacement order free of delivery charge - provided that you have returned the goods to us in their original condition.

Please note:

Refunds will only be made against the original debit/credit card used.

You must retain proof of postage for all returns.

For hygiene purposes, any toiletry items that have been opened or used for any reason may not be returned unless faulty. This policy is only applicable to purchases made at www.haryalilondon.com If your purchase was not made at www.haryalilondon.com please contact the outlet directly.

COPYRIGHT, INTELLECTUAL PROPERTY & ACCURACY OF INFORMATION

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of Haryali London, and is protected by UK and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the website without our prior written consent.

Haryali London do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information or materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement.

COMPLAINTS

Please direct any complaints in respect of products ordered through The Website to our customer services at info@haryalilondon.com or telephone us on +44 (0)20 8500 9623 (open 9.30am - 5.30pm, Monday to Friday).

ELECTRONIC COMMUNICATIONS

When you visit the website or send emails to us, you are communicating with us electronically. We communicate with you by email. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS

We reserve the right to make changes to our website, policies, and these Terms and Conditions of Use & Sale at any time. You will be subject to the policies and Terms and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition(s).

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

GOVERNING LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these terms and conditions.

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